Get Help: Helpline and Home Visits

Our Helpline is open 8:00 am to 3:00 pm Monday to Friday. During these times, you may call the Helpline at:206-767-6449

You can also request help by using the Online Assistance Request Form, which is available 7:00 am to 7:00 pm Monday to Friday.

COVID-19 Community Resources:

In addition to calling our SVdP Helpline, please consider consulting the following resource pages. We encourage you to consult multiple guides as available resources and services are changing daily, and some guides may not be as up-to-date as others.

Three Important Government Resources During COVID-19 

Learn about the Eviction Moratorium 

  • If you are unable to pay rent at this time, there are special laws and policies protecting you from eviction. Learn more about your rights in English or in Spanish 

If you don’t find what you need here, please call 2-1-1 or text your zip code to 877-211-9274. You can also search their online database.

Special Note on Home Visits during COVID-19 outbreak: While our Vincentian volunteers continue to assist neighbors in need, they are currently conducting all "visits" by phone or videoconference and providing assistance remotely for the foreseeable future in order to protect the health and safety of all in our community.

The Helpline Center serves as St. Vincent de Paul's “front door” for people who are in need of assistance in Seattle and King County. Our staff and volunteers are equipped with handling calls with compassion and dignity. We manage about 40,000 calls annually from various neighborhoods throughout the Seattle and King County area. People call us when they are in dire circumstances such as the threat of eviction, utility shut off notices, hunger, and other basic needs.

The Helpline Center connects those in need with our neighborhood volunteer groups (or “Conferences”). Our Conferences follow up with the individual or family with a home visit. If you are interested in volunteering with the Helpline, please visit the front page of this website and click on the volunteer portal.

This is the heart of our service. Neighborhood group volunteers that belong to our Conferences (or Vincentians) serve over 40,000 individuals annually through in-home, person-to-person visits. Home visits give us a true assessment of the needs of the individuals and families requesting help. By visiting people in their homes, they do not have to take time off from work, arrange for childcare, or find transportation.

Our neighborhood Vincentians are the soul of our organization. We have more than 50 neighborhood-based groups with over 1,200 volunteers travelling in pairs to provide neighbor-to-neighbor assistance. St. Vincent de Paul helps people avoid eviction by providing rent and utility assistance as well as vouchers for gasoline, food, and other basic supplies. We also refer callers to other agencies and services when necessary and appropriate. A combination of donations, grants, funds raised by our Conference Parishes, and our thrift store revenues fund this direct assistance.

King County Land Acknowledgement: We would like to acknowledge that the Society of St. Vincent de Paul of Seattle | King County is on the traditional land of the first people of Seattle, the Duwamish People past and present and honor with gratitude the land itself and the Duwamish Tribe. 

The SVDP Helpline

Our Helpline assists people who need help with basic needs such as Food, Clothing, Rent, Utilities, etc.

Volunteer With Us

Having people lend a hand in service to neighbors is the “core” of what we do.

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