The Helpline receives nearly 40,000 calls each year from neighbors in need. Staff and volunteers are equipped to handle incoming calls with compassion and dignity for anyone needing assistance.
Individuals and families can call the Helpline when they are facing dire circumstances, such as the threat of eviction, utility shut-off notices, hunger and food insecurity, and difficulty meeting their basic needs. Staff connects those in need with our neighborhood outreach teams (these volunteers are called Vincentians). Our Vincentians follow up with the individual or family with a home visit.
Learn more about Vincentian Home Visits or about the Vincentian Conferences.
If you are interested in volunteering with the Helpline, please click here.
St. Vincent de Paul Helpline assists people who need help with basic needs like rent, food, utilities and clothing. If you have already called the Helpline and have a request that is pending, please follow-up with our Helpline Call Center at (206) 767-6449, M-F, 8 am-3 pm.
Our Helpline is open 8:00 am to 3:00 pm Monday to Friday. During these times, you may call the Helpline at: 206-767-6449
You can also request help by clicking on the Online Assistance Request Form , which is available 7:00 am to 7:00 pm Monday to Friday.
Nuestra línea de ayuda está abierta de 8:00 am a 3:00 pm de lunes a viernes. Durante este horario, puede llamar a la línea de ayuda al: 206-767-6449