The Helpline Center serves as the “front door” for people who are in need of assistance. Our staff and volunteers are equipped with handling calls with compassion and dignity. We manage about 40,000 calls annually from various neighborhoods throughout the Seattle and King County area. People call us when they are in dire circumstances such as the threat of eviction, utility shut off notices, hunger, and other basic needs.
The Helpline Center connects those in need with our neighborhood volunteer groups (or “Conferences”). Our Conferences follow up the individual or family with a home visit.
This is the heart of our service. Neighborhood group volunteers that belong to our Conferences (or Vincentians) serve over 40,000 individuals annually through in-home, person-to-person visits. Home visits give us a true assessment of the needs of the individuals and families requesting help. By visiting people in their homes, they do not have to take time off from work, arrange for childcare, or find transportation.
Our neighborhood Vincentians are the soul of our organization. We have more than 50 neighborhood-based groups with over 1,200 volunteers travelling in pairs to provide neighbor-to-neighbor assistance. St. Vincent de Paul helps people avoid eviction by providing rent and utility assistance as well as vouchers for gasoline, food, and other basic supplies. We also refer callers to other agencies and services when necessary and appropriate. A combination of donations, grants, funds raised by our Conference Parishes, and our thrift store revenues fund this direct assistance.
Help Request Form
St. Vincent de Paul Helpline assists people who need help. Please note this form is for new help requests only.
Furniture Donation Form
Gently used clothes, household items, or a piece of furniture can help people change their lives.
Volunteer With Us
Having people lend a hand in service to neighbors is the “core” of what we do.
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