Youth Program Case Manager

Job Title: Youth Program Case Manager

Department: Centro Rendu                                   Date Prepared: November 10, 2019

Reports To: Youth Program Coordinator          Prepared By: Human Resources

 

Summary:

Centro Rendu of St. Vincent de Paul provides mentoring and case management services for opportunity youth in secondary and post-secondary re-engagement programs that support pathways to graduation for youth 16 to 24 who have been disconnected or are severely behind in high school credits. It also provides academic support strategies, school advocacy, family case management services and youth development activities for students ages 11-17.

 

Essential Duties & Responsibilities of this position shall include, but are not limited to the following. Other duties and responsibilities may be assigned as needed:

  • Works collaboratively with Centro Rendu personnel, case managers and youth program staff. Collaborates with other Centro Rendu initiatives in the development and implementation of Latinx family engagement and support programs.
  • Conducts home visits as needed to address family barriers and to provide resources and services in the home (COVID related guidelines will be followed during this period).
  • Develops working relationships with other providers and service agencies, especially those who work with a similar population.
  • Communicates effectively with Latinx families and service providers, including school district personnel and college reengagement program staff.
  • Attends meetings related to program planning and implementation, learning circles, community meetings and networking opportunities as assigned by Youth Program Coordinator.
  • Participates actively in family engagement activities in schools and communities where Centro Rendu has access (primarily in South King County) such as but not limited to orientation nights, weekly reports to parents, parent meeting/conferences and activities in Catholic parishes and schools.
  • Maintain client’s progress notes on our client-based database “Charity Tracker”, assistance and outcomes up to date, which includes grant reports to determine achieved program milestones and measurable results.
  • Use mediation/conflict resolution and de-escalation skills and motivational interviewing with open ended questions, affirmations, reflective listening, summarizing, coaching, supporting, and guiding the individual and family to achieve their goals.
  • Remain up-to-date on evidence-based practices and participate in trainings and department meetings and in-service trainings and adheres to Latino focused practices.
  • Help co-facilitate youth groups two-three times per year.
  • Assists in the recruitment of youth program participants utilizing non-traditional and culturally relevant methods of engagement.
  • Work within the framework of the SVdP’s values, practices and procedures.
  • Other duties as assigned

 

Minimum Qualifications

Bi-cultural and Bilingual in Spanish and possess the prerequisite experience and skills in interviewing and assessing clients as well as demonstrating cross-cultural competency and understanding the principles of equity and inclusion. Understands challenges faced by Latinx youth.

 

Location

Burien, Seatac, Federal Way, Kent, Renton, Tukwila

 

Education/Experience

The ideal candidate will have a BA in social work or related field, 3+ years of proven experience.

 

Language Ability

Bilingual English/Spanish speaking ability is required. This position requires excellent written and verbal communication skills, including ease in addressing groups of clients and communicating with diverse workgroups. Ability to read, analyze, and understand general business periodicals, journals, technical procedures, safety manuals, and regulations. Must have the ability to write reports and business correspondence.

 

Math Ability

The individual in this position must have the ability to work with mathematical concepts such as probability and statistical inference, and ability to apply concepts such as fraction, percentages, ratios, and proportions to practical situations. Must be able to understand common financial reports, payroll records, and cash management reports.

 

Reasoning Ability

The ability to solve practical problems quickly and in situations where limited standardization. Ability to interpret a variety of instructions in written, oral, diagram, or schedule form.

 

Computer Skills

Computer proficiency using Microsoft Office software is required. Familiarity with client-based software and email communications will be essential to regular communications and reporting.

 

Certificates and Licenses

None needed

 

Supervisory Responsibilities

None.