Youth Navigator/Youth Case Manager
Job Title: Youth Navigator Youth Case Manager
Department: Centro Rendu/ReRoute
Reports To: Centro Rendu Program Manager Prepared By: Human Resources
FSLA Status: Full-time Non-Exempt Prepared Date: January 2023
Compensation: $23.00 per hour to $25.00 per hour
Centro Rendu of St. Vincent de Paul Youth Navigator/Youth Case Manager position provides mentoring and case management services for opportunity youth in secondary and post-secondary re-engagement programs that support pathways to graduation for youth 16 to 24 who have been disconnected or are severely behind in high school credits. Also provides academic support strategies, school advocacy, family case management services and youth development activities for students ages 11-17. May also involve specialized and progressive case management services Truancy Prevention and Intervention Program for truant Latino student's ages 11 to 18 and their families who have been referred by school districts' staff. This position will do home visits, family assessments and help co-facilitate youth groups during year.
Essential Duties & Responsibilities: shall include, but are not limited to the following:
- Assist in the development, coordination, and implementation of Re-Route's youth prevention services in South King County, with a focus on Kent families.
- Provide administrative assistance, coordination, and co-facilitations for youth groups.
- Conducts home visits as needed to address family barriers and to provide resources and services in the home (COVID related guidelines will be followed during this period).
- Provide progressive navigator/case management services to Latino youth students and to their families including, but not exclusive to the Re-Route program participants who are identified as At-risk based on attendance, academics, behavior in their school or by parents at home.
- Create and deliver truancy workshops that teach our students new behaviors that prevent gang involvement, drug and alcohol usage and ultimately avoid entering the Juvenile Justice system.
- We work in coordination with case management team, Centro Rendu staff, other internal St. Vincent de Paul (SVdP) social services providers to assist Latino youth and families receive holistic and individualized support services.
- Liaison between school staff and Youth families who are referred by schools in the Kent School District.
- Utilize existing case management policies and procedures for enrolling new clients and follow-ups on existing client cases.
- Maintain client's progress notes and keep assistance and outcomes up to date.
- Participates actively in family engagement activities in schools and communities where Centro Rendu Youth has access such as but not limited to orientation nights, weekly reports to parents, parent meeting/conferences and activities in Catholic parishes and schools.
- Maintain client's progress notes on our client-based database "Charity Tracker", assistance and outcomes up to date, which includes grant reports to determine achieved program milestones and measurable results.
- Assist in maintaining records of vouchers, bus tickets and any other form of financial aid for clients on case load by using the Youth database and developing monthly activity reports.
- Use mediation/conflict resolution and de-escalation skills and motivational interviewing with open ended questions, affirmations, reflective listening, summarizing, coaching, supporting, and guiding the individual and family to achieve their goals.
- Remain up-to-date on evidence-based practices and participate in trainings to adhere to Latino focused practices.
- Strong Knowledge and experience of community resources and how to access them.
- Other duties and responsibilities as assigned.
In order to perform the essential duties and responsibilities of this position, an individual must posses the knowledge, training, skills and experience indicated by the following.
High School Diploma or equivalent plus three years of work/volunteer experience working with high risk youth is required.
This position requires excellent written and verbal communication skills, including ease in addressing groups of clients and communicating with diverse workgroups. Ability to read, analyze, and understand general business periodicals, journals, technical procedures, safety manuals, and regulations. Applicant must have the ability to write reports. Bilingual English/Spanish speaking and written ability is required.
Computer proficiency using Microsoft Office software is required. Familiarity with client-based software and email communications will be essential to regular communications and reporting.
Have the ability and creativity in resolving practical societal problems quickly and in situations where there is limited standardization. Ability to interpret a variety of instructions in written, oral, diagram, or schedule form is needed.
Certificates and Licenses
Social work related trainings and certificates are advantageous.
The individual in this position must have the ability to work with basic mathematical concepts. Must be able to understand common financial reports, payroll records, and cash management reports.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to contact with individuals with limited hygiene resources and individuals with special care needs. There is also the potential of exposure to mental illness, addicted behavior, and contagious diseases. The work is conducted primarily in an office environment. The employee is occasionally exposed to outdoor weather conditions. The noise level in the work environment is usually moderate.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and work with computers and other electronic equipment for prolonged periods and to use hands to finger, handle or feel. The position requires corrected vision and hearing to normal range, clear and understandable speech patterns, and the ability to hear in quiet as well as noisy environments. The position requires working in groups of two or more in close proximity.
To be considered for this position, please submit an application and your resume to:
St. Vincent de Paul is an Equal Opportunity Employer that supports equality and diversity.